Welcome to the Lumera Jewels website (“the Site”). Lumera Jewels provides the Site as a service to its customers. By using this Site, you agree to follow and be bound by these Terms. If you do not agree to the Terms, please do not use this Site in any way.

Lumera Jewels reserves the right to modify these Terms at any time without prior notice. Users must review and comply with any updates. Continued use of the Site constitutes acceptance of the current Terms.

Information About Us

www.livajewels.com is operated by Liva Jewels Private Limited (“we”, “our”, “us”), a registered private limited company in India.

Your Account and Password

If you create an account on our Site:

• You must treat your login credentials as confidential.
• Do not share them with any third party.
• We reserve the right to disable any account if we reasonably believe these Terms have been violated.

If you suspect unauthorized access to your account, please notify us immediately at support@livajewels.com.

Prices

• Prices of our products are subject to change without notice.
• We reserve the right to modify or discontinue the Service (or any part/content) at any time without prior notice.
• We are not liable for any price changes, suspension, or discontinuation of products or services.

We may refuse or limit orders at our discretion, including restrictions based on customer account, billing/shipping address, or payment method. Orders that appear to be for resale or distribution may be restricted or canceled. Customers will be notified via email if an order is modified or canceled.

Availability

• All orders are subject to the availability of products and materials.
• If a product is unavailable or delayed, we will notify you as soon as possible.
• If a product is out of stock or there is a pricing error, your order will not be processed, and any payment made will be fully refunded.

Limitation of Liability

To the fullest extent allowed by law, Liva Jewels and its representatives will not be liable for:

Any lost profits, data loss, costs of substitute goods/services, or any direct/indirect/incidental/special/consequential damages resulting from:

1. Accessing or using the Site or reliance on content
2. Unauthorized access to our services or servers
3. Service interruptions or technical errors
4. Bugs, viruses, or malware transmitted via the Site
5. Use of products including allergic reactions or other skin conditions

These limitations apply regardless of legal theory, whether contract, tort, strict liability, or other theories, and whether or not Liva Jewels was advised of potential damages.

Disclaimer of Warranty

Liva Jewels is proud to offer a lifetime warranty for our jewelry pieces. For more information, please refer to our Lifetime Warranty policy.